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Shipping fees

Schools

  1. Due to charges passed on by our transport providers, all orders will now incur a $10 (inc GST) freight levy regardless of value.
  2. All orders under $200 (ex GST) will incur a packaging & handling charge of $15 (inc GST)  including freight levy.
  3. Where you nominate your own transport service, the order will be sent 'freight on' ie. charged to you.
  4. Remote area charges - due to the higher charges incurred to certain areas, the following additional surcharges will apply by postcode:
    • Orders to the following postcodes will now have an invoice surcharge of $35.00 (inc GST) to cover the higher freight charges to these areas:
      4417
      4421 - 4423
      4429 - 4454
      4471 - 4476
      4480 - 4499
      4704 - 4708
      4726
      4738 - 4739
      4819
      4826 - 4829
      4831 - 4848
      4872 - 4873
      4877
      4887 - 4889
      4891 - 4999
    • Orders to the following post codes will now have an invoice surcharge of $60.00 (inc GST) to cover the higher freight charges to these areas: 
      4830, 4871, 4874, 4875, 4876, 4890
  5. International orders: we will obtain a quote and contact you with a shipping quote after you place your order.

Wholesale

  1. Orders under $400 Brisbane Metro, Gold Coast and Sunshine Coast: incur a basic packing and handling fee of $14.00 + gst 
    Norther NSW and country incur a basic packing and handling fee of $18.00 + gst. 
  2. Orders over $400 (ex GST) will incur a basic Fuel Levy of $10.00 + gst per order.
  3. International orders and remote areas: we will obtain a quote and contact you with a shipping quote after you place your order.

Retail customers

Delivery Standard postage rate is $15.00 (inc GST) nationwide. We use Australia Post eParcel and Excel Express services.

Additional freight cost will be incurred when selecting the following:

  • Express postage
  • Shipping Bulky Items
  • Shipping to remote regional areas.

Please contact our online customer service sales@oxlades.com.au for a quote.

Delivery Time:
We use Australia Post for our standard and express deliveries:

  • Standard - 3 to 5 working days
  • Express - overnight to 3 working days

We use XL Express for all bulky items:

  • Bulky - 3 to 5 working days

Bulky Items

Additional delivery fees apply to bulky items as they require extra handling and may take longer to transport because of their weight and size. Please contact our online customer service on sales@oxlades.com.au for a shipping quote or we will contact you with a shipping quote once we receive your order.

To check if an item is bulky, please look for the bulky item symbol on the item’s description page.

Service Availability

Delivery is available to all states in Australia: NSW, ACT, VIC, QLD, SA, WA, NT and TAS Metro and Regional areas.

Delivering your goods

A signature is required for all deliveries. Please ensure that you or someone authorised is present to accept delivery.

Standard & Express parcels through eParcel:

In the event that no one is available to accept the delivery, the courier will leave a card in your letterbox with details to arrange pick-up at your local Australia Post Retail outlet.

Bulky items through XL Express:

In the event that no one is available to accept the delivery, the courier will leave a card in your letterbox with details to arrange pick-up at your local Excel Express depot or you may contact sales@oxlades.com.au to organise redelivery at your cost.